Privacy Policy

1. Information We Collect

Information you provide

• Waitlist details: full name, email address, Instagram handle, optional phone number, ZIP code, and any other information voluntarily provided through our signup forms.
• Account and profile information: name or display name, email/account identifier received through Apple or Google sign-in, profile photo if supplied, sign-in status, and invite-code activation details.
• Content and interactions: chat prompts and messages, support requests, feedback, saved items, and selections you actively make in the app.
• Wallet-preview interest: whether and when you select the preview’s interest button. This does not create a financial account or enroll you in notifications.

Information collected when you use the Services

• Location and local area: device location if you permit it, or the borough, neighborhood, ZIP code, or other area you select manually. You may deny device location access and still select an available area manually.
• Feed and product activity: card views, swipe direction and current reaction, re-votes, saves, shares or share actions, feed depth, sessions, searches, source clicks, and outbound merchant-link clicks.
• Technical and diagnostic information: device and app information, approximate network information, log timestamps, errors, crash diagnostics, service performance, and abuse-prevention data.
• Website usage: basic access logs and, if enabled, necessary cookies or similar technologies supporting site security, forms, and performance. Any optional analytics or third-party tracking technologies must be separately disclosed and configured as applicable.

Information from others

• We may receive account authentication information from Apple or Google, and content or business information from merchants, organizers, and public websites used to populate discovery content. When you open third-party sites, those sites collect information under their own privacy policies.

2. How We Use Information

Operate the landing page, process waitlist submissions, evaluate eligibility, and send essential waitlist, invitation, and access communications. We do not currently plan general promotional or marketing email campaigns.

Create and authenticate accounts, manage single-use invitations, protect access, and provide requested profile and account functions.

Deliver local discovery results and organize the feed using editorial priority, freshness, and approximate locality.

Maintain your chat history, respond to local discovery questions, search Hangin content, and access web search when used by the product.

Maintain your saved items, reactions, engagement counts, and display appropriate product activity.

Track outbound-link engagement and evaluate product performance, pilot retention, and interest in potential future wallet functionality. An outbound click does not tell us that a transaction occurred.

Provide user support, maintain security, investigate misuse, debug, comply with legal obligations, and enforce our policies.

3. AI Chat and Third-Party AI Processing

When you use AI Chat, we send your prompt, relevant conversation context, and retrieved Hangin content to our AI service provider, OpenAI, to generate a response. Where needed, the service may also use web search to find outside information and show source links. Do not enter sensitive financial, medical, government identification, or other confidential information in chat. AI-generated answers may contain errors and should be independently checked.

We store your chat threads and messages so you can return to previous conversations, provide support, maintain security, and improve the reliability of the service. Our AI service provider may process information under its applicable service terms and configured data controls. We do not use your private chats as public user content.

4. Location Choices

When you choose “While Using the App” location access, we may receive device location, including precise coordinates if you enable Precise Location, to identify nearby content. We use location for the active discovery experience, not to continuously monitor your whereabouts in the background. You can turn location access off, or turn Precise Location off, in iOS Settings at any time. You can also select a New York City neighborhood, borough, or ZIP code manually instead of granting location access. We may retain your selected area in your profile; we do not need to maintain a history of your precise movements.

5. When We Share Information

• We do not sell personal information or share it for cross-context behavioral advertising, and we do not use waitlist information for promotional marketing. We disclose data only as described below:
• Service providers that help deliver hosting, databases, authentication, file storage, AI processing, website forms, error monitoring, and analytics, subject to appropriate contractual and security controls. Planned core providers include Supabase, OpenAI, and Apple or Google for account sign-in.
• Other app users may see aggregate reaction counts. We do not make your saved items, private chats, or individually identifiable reactions public. If optional avatar displays are introduced, we will use an appropriate in-app choice or authorization before showing your profile photo in that context.
• Third parties you choose to visit through external links. We may record that you clicked a link, but third-party sites independently control their collection and use of information.
• Professional advisers, law enforcement, regulators, or other parties as required by law, legal process, or to protect rights, safety, and security.
• A successor in a merger, financing, asset sale, reorganization, or similar transaction, subject to applicable law.
• We may share aggregated or de-identified information about content engagement and outbound visits with merchants. We do not provide merchants with your private chats, saved-item list, individually identifiable swipe history, or a purchase history.

6. Cookies and Analytics

We use website form technology, cookies or similar technologies that are necessary for basic website function and security, and limited first-party product analytics and error diagnostics to understand service performance. The app measures invite activation, feed impressions and reactions, saves, chat and source-link use, and outbound merchant-link clicks. We do not use advertising pixels, cross-company behavioral advertising, or tracking across other companies’ apps and websites. If our data practices change, we will provide updated disclosures and obtain any permissions required by law.

7. Data Retention and Account Deletion

We retain information for as long as reasonably needed for the purpose collected, including while your account is active; to administer a waitlist or provide an invitation; to protect our systems; and to comply with legal requirements. Chat history and saved items remain associated with your account until you delete your account or applicable data. We periodically review and remove data that is no longer needed. Security logs and backups may be retained for a limited additional period where reasonably necessary.

You may request account deletion in the app’s Settings or by emailing hello@hangin.club. After verifying your request when necessary, we aim to delete or de-identify eligible account data within 30 days, except for information that we must or may lawfully keep for security, legal compliance, dispute resolution, or backup cycling. We will inform you if a request requires additional time under applicable law.

8. Your Choices and Rights

You can decline optional waitlist fields, change or disable device location access, select a location manually, edit supported profile settings, and request access, correction, or deletion by writing to hello@hangin.club. We honor applicable privacy rights based on your place of residence, which may include rights to obtain a copy of personal information, correct inaccuracies, delete information, or appeal certain decisions. We do not discriminate against people for exercising applicable privacy rights.

We send only operational communications such as waitlist confirmations, invitation/access information, important service notices, support replies, and security messages. We do not send promotional newsletters or marketing campaigns using waitlist information. We do not sell personal information or share it for cross-context behavioral advertising.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including access controls, authentication, and restricted server credentials. No online system is completely secure, and we cannot guarantee absolute security. Contact hello@hangin.club if you suspect unauthorized account activity.

10. Children’s Privacy

The Services are for adults 18 and older. We do not knowingly collect personal information from children under 18. If you believe a minor submitted information, contact us at hello@hangin.club so we can take appropriate action.

11. International Processing

Hangin is based in the United States. Information may be processed or stored in the United States or other countries where our approved service providers operate. Privacy protections may differ across jurisdictions. Any international-transfer obligations relevant to users outside the United States should be reviewed before expanding access.

12. External Websites and Services

The Services may link to merchant websites, event pages, booking platforms, and other external services. Their privacy practices are separate from Hangin’s. Review their policies before sharing information or making a transaction.

13. Changes to This Policy

We may update this Policy to reflect changes in our Services, providers, technology, or law. We will post updates with a revised effective date and provide other notices where required. Material changes to how we process personal information may require additional notice or choices.

14. Contact Us

For questions, requests, or privacy concerns, contact: Hangin, Inc. 115 Grand St New York, NY 10013 Email: hello@hangin.club Website: https://hangin.club